FAQ
- The engraving is not deep enough.
- If the machine scratches the surface of the tag between a character and another
- Black screen after booting.
- The engraving is not complete on the tag.
- On the screen error appears 353, 351, etc.
- What to do when the machine squeaks
- The machine is not powering on.
- Resistance when inserting a tag into the machine/ tags keep becoming stuck.
- The machine is not registering a tag has been inserted into the machine/backside of the tag does not work.
- The galvanize film pilled off from the tag surface
- One or more screensavers show in half or the screen is only one color when the machine is not in use
- The engraving did not come centered on the medallion
- Tag is stuck in the machine.
- In the preview step the “1206” or the “206” error appears.
- How to find the serial number on the machine